FAQs
Getting started
1) What do you actually do?
2) How do we start?
3) Do you work with startups, SMBs, or enterprise?
4) Where are you based and how do we collaborate?
Offers & scope
5) What’s included in the Growth Plan?
6) What’s a Pilot?
7) What counts as “Framer development”?
8) Do you build full websites?
9) What does Training by Think School cover?
Pricing & billing
10) How do you price?
11) Do you offer retainers?
12) Is there a minimum commitment?
13) Payment terms?
Process & timelines
14) How long until we see results?
15) What do you need from us?
16) How do you prioritize work?
17) How often do we meet?
Data, security & compliance
18) Who owns the data and systems?
19) Will you sign an NDA?
20) Is your AI use “responsible”?
21) Do you host anything for us?
Tools & integrations
22) Which tools do you support?
23) Can you work with our existing vendors/tools?
24) What if we don’t have the “right” tools yet?
Results & measurement
25) How do you measure success?
26) Do you guarantee outcomes?
27) Will you publish our numbers?
Collaboration & communication
28) Who will we work with?
29) How do we handle feedback and change requests?
30) What if we need you in different time zones?
Training (Think School)
31) Is training for individuals or teams?
32) What do we take away?
33) Can training be custom to our stack?
Framer development specifics
34) Do you handle design as well?
35) Will the Framer work integrate with our automations?
36) Can you hand off to our in-house team?
Support & maintenance
37) What happens after a Pilot?
38) Do you offer SLAs?
39) Do you provide emergency support?
Legal & admin
40) Contracts and invoices?
41) Compliance notes we should know?
Misc
42) Can you work white-label with agencies?
43) Do you offer discounts?
44) Will you help us hire internal ops/automation roles?
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