FAQs
Getting started
1) What do you actually do?
1) What do you actually do?
1) What do you actually do?
2) How do we start?
2) How do we start?
2) How do we start?
3) Do you work with startups, SMBs, or enterprise?
3) Do you work with startups, SMBs, or enterprise?
3) Do you work with startups, SMBs, or enterprise?
4) Where are you based and how do we collaborate?
4) Where are you based and how do we collaborate?
4) Where are you based and how do we collaborate?
Offers & scope
5) What’s included in the Growth Plan?
5) What’s included in the Growth Plan?
5) What’s included in the Growth Plan?
6) What’s a Pilot?
6) What’s a Pilot?
6) What’s a Pilot?
7) What counts as “Framer development”?
7) What counts as “Framer development”?
7) What counts as “Framer development”?
8) Do you build full websites?
8) Do you build full websites?
8) Do you build full websites?
9) What does Training by Think School cover?
9) What does Training by Think School cover?
9) What does Training by Think School cover?
Pricing & billing
10) How do you price?
10) How do you price?
10) How do you price?
11) Do you offer retainers?
11) Do you offer retainers?
11) Do you offer retainers?
12) Is there a minimum commitment?
12) Is there a minimum commitment?
12) Is there a minimum commitment?
13) Payment terms?
13) Payment terms?
13) Payment terms?
Process & timelines
14) How long until we see results?
14) How long until we see results?
14) How long until we see results?
15) What do you need from us?
15) What do you need from us?
15) What do you need from us?
16) How do you prioritize work?
16) How do you prioritize work?
16) How do you prioritize work?
17) How often do we meet?
17) How often do we meet?
17) How often do we meet?
Data, security & compliance
18) Who owns the data and systems?
18) Who owns the data and systems?
18) Who owns the data and systems?
19) Will you sign an NDA?
19) Will you sign an NDA?
19) Will you sign an NDA?
20) Is your AI use “responsible”?
20) Is your AI use “responsible”?
20) Is your AI use “responsible”?
21) Do you host anything for us?
21) Do you host anything for us?
21) Do you host anything for us?
Tools & integrations
22) Which tools do you support?
22) Which tools do you support?
22) Which tools do you support?
23) Can you work with our existing vendors/tools?
23) Can you work with our existing vendors/tools?
23) Can you work with our existing vendors/tools?
24) What if we don’t have the “right” tools yet?
24) What if we don’t have the “right” tools yet?
24) What if we don’t have the “right” tools yet?
Results & measurement
25) How do you measure success?
25) How do you measure success?
25) How do you measure success?
26) Do you guarantee outcomes?
26) Do you guarantee outcomes?
26) Do you guarantee outcomes?
27) Will you publish our numbers?
27) Will you publish our numbers?
27) Will you publish our numbers?
Collaboration & communication
28) Who will we work with?
28) Who will we work with?
28) Who will we work with?
29) How do we handle feedback and change requests?
29) How do we handle feedback and change requests?
29) How do we handle feedback and change requests?
30) What if we need you in different time zones?
30) What if we need you in different time zones?
30) What if we need you in different time zones?
Training (Think School)
31) Is training for individuals or teams?
31) Is training for individuals or teams?
31) Is training for individuals or teams?
32) What do we take away?
32) What do we take away?
32) What do we take away?
33) Can training be custom to our stack?
33) Can training be custom to our stack?
33) Can training be custom to our stack?
Framer development specifics
34) Do you handle design as well?
34) Do you handle design as well?
34) Do you handle design as well?
35) Will the Framer work integrate with our automations?
35) Will the Framer work integrate with our automations?
35) Will the Framer work integrate with our automations?
36) Can you hand off to our in-house team?
36) Can you hand off to our in-house team?
36) Can you hand off to our in-house team?
Support & maintenance
37) What happens after a Pilot?
37) What happens after a Pilot?
37) What happens after a Pilot?
38) Do you offer SLAs?
38) Do you offer SLAs?
38) Do you offer SLAs?
39) Do you provide emergency support?
39) Do you provide emergency support?
39) Do you provide emergency support?
Legal & admin
40) Contracts and invoices?
40) Contracts and invoices?
40) Contracts and invoices?
41) Compliance notes we should know?
41) Compliance notes we should know?
41) Compliance notes we should know?
Misc
42) Can you work white-label with agencies?
42) Can you work white-label with agencies?
42) Can you work white-label with agencies?
43) Do you offer discounts?
43) Do you offer discounts?
43) Do you offer discounts?
44) Will you help us hire internal ops/automation roles?
44) Will you help us hire internal ops/automation roles?
44) Will you help us hire internal ops/automation roles?
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We ask smart questions fast.
Mayank Setia
Founder & CEO
Start the conversation today
Start
your
Project
today
Do you prefer email?
hello@digithinktech.com
Copied
How do we connect?
We reply within 24 hours
Direct access to our team — no bots.
We ask smart questions fast.
Mayank Setia
Founder & CEO
Start the conversation today
Start
your
Project
today
Do you prefer email?
hello@digithinktech.com
Copied
How do we connect?
We reply within 24 hours
Direct access to our team — no bots.
We ask smart questions fast.
Mayank Setia
Founder & CEO